Scotland leads on eye care access and trust – but challenges remain
Scotland has once again shown leadership in eye care, with the latest Public Perceptions Research from the General Optical Council (GOC) highlighting strong public confidence in the profession and a clear preference for accessing care through community optometry.
According to the 2025 survey, 53% of respondents in Scotland would choose to visit an optometry practice first if they experienced an eye issue. This figure is well above the UK average of 36% and notably higher than the 33% reported in England.
Satisfaction and confidence levels were also high:
- 87% of Scottish respondents said they were satisfied with their most recent visit to an optometrist
- 93% expressed confidence in the standard of care they received
These findings reinforce the central role that community optometrists play in delivering trusted, local care to people across Scotland. They reflect the strength of the model here, built on accessibility, clinical excellence and public funding.
A closer look at access
While the overall picture is positive, the report also highlights key areas where improvement is needed.
- 22% of respondents in Scotland said they were uncomfortable attending a practice due to the cost of glasses
- 17% cited potential charges for sight tests as a reason for not attending
- Vulnerable groups – including those on lower incomes, with disabilities, carers and minority ethnic groups – were less likely to have had a recent sight test and more likely to report a negative experience
This suggests that despite NHS-funded eye examinations being available in Scotland, perceptions around cost and structural barriers are still discouraging some patients from accessing care.
What this means for Optometry Scotland
For Optometry Scotland, the report is both a recognition of progress and a reminder of the work still to do.
These findings:
- Validate the strength of Scotland’s community-based eye care model
- Support the need for ongoing engagement and clear communication around what is funded and accessible
- Highlight the importance of targeted approaches to ensure that vulnerable and under-served communities are not left behind
We will continue to work with stakeholders and members to ensure community optometry in Scotland remains sustainable, inclusive and responsive to the needs of all patients.
If you’d like to discuss how these findings relate to your local practice or community, please get in touch with your regional OS representative or contact us at office@optometryscotland.org.uk.